FAQ
WHAT IS THE PROCESS FOR ORDERING ART ON YPYPAINITNG.COM?
All artworks available for purchase on ypypainting.com are tailored to your specific requirements. When you make a purchase with us, our skilled artists will promptly commence crafting your artwork. Typically, it takes approximately 5 business days for our artists to finalize your piece. Once the artwork is completed, you will receive a preview photo and video for your review. If you are content with the result, we will expedite the shipping process to deliver it to you. The entire production timeline usually spans from 2 to 4 weeks.
In the event that you receive the preview clip and find the artwork unsatisfactory, you are welcome to request modifications or even ask the artist to create it anew.
ARE ALL THE ARTWORKS HANDCRAFTED?
Absolutely! Every artwork available at ypypainting is painstakingly crafted by hand. When you make a purchase with us, you are not only supporting our gifted artists but also the skilled craftsmen and craftswomen who are part of the production process. This is why there is a processing time after you place your order. Please be aware that because each painting is meticulously handcrafted, there may be minor variations in color.
FREQUENTLY ASKED QUESTIONS
YPYPAINTING CONTACT INFORMATION
If you have any questions or need assistance, please reach out to us at ypy@ypypainting.com. Our Customer Service team is here to help, and we aim to respond to your inquiries promptly. Don't forget to include your order number (if applicable) in your email.
Painting Art
A high-quality image leads to superior art! We advise using high-resolution photos for enhanced detail. Choose images that are clear, sharp, and well-lit for the best results. If your ideal photo is less than perfect, don't fret—our expert artists excel in transforming even the blurriest or damaged photos into exquisite art. Ideally, your photo should capture the entire subject and display details visible on a standard computer screen. Need help selecting a photo? Reach out to us.
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We value honesty! Enjoy free shipping on all artwork, whether framed or tube-shipped. We aim to make traditional art affordable and accessible, with no hidden fees. However, a small fee may apply to areas designated as “Remote” by our shipping partners.
Yes, indeed! We offer a full range of framing options. For advice on framing and mounting, please contact us. Your beautifully framed art is just a message away.
Join our family! We welcome partnerships with qualified retailers. Propel your brand by joining forces with us. Send your business proposals to info@ypypainting.com.
Your safety is our priority. We protect your transactions with advanced SSL security and partner with Shopify Payment, ensuring your details remain confidential and secure.
We use nothing but the finest: graphite pencils, oil paints, and watercolor paints, with artworks sealed for longevity. We're committed to excellence in every piece.
No surprises here! Our pricing is transparent—what you see is what you pay.
Absolutely! Benefit from a 40% discount on orders of two or more pieces shipped together. Experience exceptional art at unbeatable prices.
Our artworks are crafted slightly larger (about one inch on each side) than displayed, ensuring a perfect fit for framing and matting.
SHIPPING
We know anticipation can be thrilling! Our artwork creation and delivery times vary. For specifics, please refer to our Shipping & Delivery section. If you require a custom delivery time, connect with us directly—we're here 24/7 to assist you.
We value honesty! Enjoy free shipping on all artwork, whether framed or tube-shipped. We aim to make traditional art affordable and accessible, with no hidden fees. However, a small fee may apply to areas designated as “Remote” by our shipping partners.
Definitely! We prioritize your happiness, offering a preview of your artwork for approval before shipment. Your satisfaction is guaranteed.
With great care! We use protective measures like art fixatives for pencil and charcoal artworks, and ensure paints are dry prior to shipping. Artworks are then carefully packed and dispatched through trusted carriers, ensuring they reach you in perfect condition.
Our art knows no boundaries! We proudly ship internationally, delivering beauty worldwide.